Coldwell Banker Burnet
Dear Ms. Best,
“As you may be aware, we recently completed the purchase of a home through Coldwell Banker Burnet. I am writing to tell you how pleased we were with the service we received from our agent, Mark Hinks of your office.
I have personally bought and sold a number of homes over the years and Mark is by far and away, the best agent I have worked with on any of those transactions. His detailed knowledge of the general area, neighborhoods, schools, and real estate issues was extremely valuable in helping us evaluate particular properties.
I was particularly impressed with Mark’s dedication to the goal of finding the “right” home for us. He really listened and learned what was important to us. As we looked at various homes, he helped us maintain our perspective and stay true to our priorities. I always had the feeling Mark was acting in our best interest.
As far as service is concerned, I think Mark represents the “gold standard.” He worked extremely hard for us. He was always available to research our questions, discuss issues, and provide us with the benefit of his professional counsel.
I believe Coldwell Banker Burnet is extremely fortunate to be represented by an agent of Mark’s caliber. I will highly recommend him to anyone I know buying or selling a home.”
“I received a copy of the letter sent to Lorna from Kevin. It does not surprise me that you would get such an overwhelming compliment from one of your clients. I believe as they do that we are fortunate to have you in our company and that you go above and beyond in your service to your clients. Your dedication to your work as a Realtor should be commended.
Congratulations and again, thank you for all your hard work and dedication to the company.”
“Thank you once again for all of your help. It really has been a pleasure having you on our side. You are very efficient, dependable and we always knew we could count on you. Take care! Sincere thank you! Our best wishes to you and your family.”
– Kevin and Marci
“As we approach the one year anniversary of our moving into our new home we want to take this opportunity to formally thank you for your exceptional service.
Tom has taken several classes on customer service and is repeatedly asked to recall a time when he was impressed by the service he received. I can assure you that “M. Hinki” (as you are lovingly referred to in our home) is always tops on his list – and for good reason.
Thank you for your professional, friendly service. You have a real gift! We love our home, the neighborhood, and the terrific new school. Once again, Mark, thank you for the exceptional service!”
Tom & Lynn
“Thank you for your strong sense of integrity during the offer presentation. During this active market, I’ve seen some sad situations in agent behavior.
You have made this transaction for me a pleasure.”
Lori (Real Estate Agent)
“Patti and I hope this letter finds you and your family healthy and doing well. We apologize for the lateness of this letter, however, getting settled in our new home has taken much of our free time.
For us, buying and selling a home was a scary, yet very exciting experience. Your efforts to understand our individual situation and guide us through the various processes were extremely helpful. Most importantly, you listened to us. Never have we met anyone in the Real Estate industry, or any other industry for that matter, who actually ‘listened’ to our questions and concerns. Anyone can ‘hear’ what one is saying, it’s ‘listening’ that requires skill and patience.
Thank you for making our home buying and selling experience such a pleasurable one. The courtesy and professionalism you extended toward us will always be appreciated. Rest assured, we will strongly recommend your services to anyone we know looking to buy or sell a home.”
Brett & Patti
“We sincerely appreciate all the time you’ve invested with us. You are an excellent realtor – always patient and responsive to our needs. Lord knows, we pushed your skills to the limit! You can bet that we’ll highly recommend you to any friends or family that happen to buy or sell their home. We hope you enjoy many prosperous years!”
Maureen & Jeff
“We would like to thank you for all of your hard work in selling our ‘old’ home and finding our new home. We were very pleased with the work you did on both ends of the deal. You were easy to work with, professional and patient with us.
We are really enjoying our new home and think we couldn’t have made a better choice, so we hope to stay here for quite some time. We would be happy to refer any prospective customers to you.
Good luck in the business and the future. Keep in touch.”
Darrell & Leslie
“We just want to say “Thanks” for all the long hours and hard work you put in for us. We are getting settled and slowly unpacking, and the house is great. I’ll never forget our first breakfast in the house, looking out and watching the leaves fall and the squirrels run through our yard. We have trees now, and a little more privacy. You can be assured that we’ll recommend you to any of our friends that want to sell or buy a house.”
Lori & Randy
“We appreciate the top-notch service you provided for both our sell and purchase transactions. We never imagined our townhome would sell so quickly and we attribute this to your advice and experience.”
Lori & Richard
“I wanted to drop you a short note to “Thank You” for your professionalism, support and team work. I find it a real pleasure to deal with an agent who is ethical and professional as yourself. I really appreciated your help!”
Debbie (Real Estate Agent)
“You made our home shopping experience a pleasurable one. Thank you for all of your help. We really enjoyed working with you and will definitely pass your name along. We love our new home!”
David & Elise
“We can’t express our appreciation enough on the excellent, efficient, outstanding, fast but courteous job you did in putting us in this beautiful home. Thanks Again. Hope we do business with you in the future.”
– Candi & Mike
“Just a quick note to thank you for all the guidance you gave us over the past year. We really appreciated the time you took to ensure we chose a good lot, one that will serve us well in the years to come. We are settling in nicely into our first home and enjoying every minute.”
Diane & Al
“Thank you so much for all of your help, support, and professional attention to detail! It’s been a pleasure working with you! We wish you success and happiness in your future endeavors!”
– Barbara & Ken
“Thank you so much for all your hard work in our journey to getting our house. We really appreciate it!”
Thanks for everything!
Chad & Ann
“We’d like to thank you for all the work you did in getting us here. For following through on so many details, for your persistence and your patience.”
Our best to you Mark,
Kevin & Aileen
“Hi! We just wanted to thank you for all your help in finding a home for us. We have moved in and are beginning to settle in. We really love the place.”
Amy & Chad
“Thanks so much for everything! It was great working with you. Stop by and see us some time.”
– Kathy & Jeff
“You did a terrific job for us. You were reliable, professional, and fun to work with. You were also willing to bend over backwards to make things go smoothly. We couldn’t have asked for a better agent. Thanks Again!”
– Jane & Greg
“The information you provided us was excellent. From the first time we met you at your office you made us feel like we had known you for a long time… like working with a friend.”
– Linda & Sam
“We felt you did a good job of marketing our home and put a lot of effort into it. We would recommend you to anyone buying or selling a house.”
– Linda & Dave
“We think you did an excellent job!… You’re very sociable and straightforward, not too pushy. An excellent realtor! I’m sure we’ll be in the market again so keep in touch!”
– Terry & Brian
“I am so late with our thanks and you were so quick with your kindness! Wow, what a surprise it was to receive your gift!! David and I are also both appreciative of the role you played (so successfully) in our transaction. Thank you again for the marvelous way you handled everything and for your kindness and generosity! You are a PRO!!”
Michelle (Real Estate Manager/Vice President)